Midmarket CIO Research Library

For any task an IT manager has to do, such as troubleshooting, the first question is: what changed? Was it the configuration that changed, a device relationship, or the path the transaction took to get to that device? How does one answer those types of questions if there is no record anywhere about the device, its configuration history, its history of physical support or its network topology? This IT Briefing reviews how these tasks can be simplified with a CMDB, and explains what you need to do to get started with your CMDB project.