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Reports on Business IT Alignment published by SkillSoft Corporation

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 MORE GENERAL: IT Management
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CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness
sponsored by SkillSoft Corporation
Ezine: | Posted: 10 Nov 2009
Published:10 Nov 2009
Summary: IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
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The MidMarket CIO's Guide to Successful ITIL Implementation
sponsored by SkillSoft Corporation
Editorial Resource Guide: | Posted: 15 Sep 2009
Published:15 Sep 2009
Summary: Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
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ITSM guidance: ITIL V3 Update
sponsored by SkillSoft Corporation
Video: | Posted: 17 Aug 2009
Premiered:07 Aug 2009
Summary: In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
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Best Practices for IT Governance in a Global Organization
sponsored by SkillSoft Corporation
Analyst Brief: | Posted: 19 Feb 2009
Published:01 Dec 2008
Summary: This ExecBlueprint discusses the evolving role for the technology executive and what now constitutes "effective IT governance." The authors share effective strategies for building a good relationship with the CEO, planning projects, and managing the technology staff.
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