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Reports on Change Management published by SkillSoft Corporation

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ITSM guidance: ITIL V3 Update
sponsored by SkillSoft Corporation
Video: | Posted: 17 Aug 2009
Premiered:07 Aug 2009
Summary: In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
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Harnessing the Power of ITIL
sponsored by SkillSoft Corporation
Analyst Brief: | Posted: 19 Feb 2009
Published:01 Dec 2008
Summary: ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
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