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Reports on IT Best Practices published by SkillSoft Corporation

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CIO Decisions eZine: ITSM Managing for Efficiency and Effectiveness
sponsored by SkillSoft Corporation
Ezine: | Posted: 10 Nov 2009
Published:10 Nov 2009
Summary: IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.
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Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges
sponsored by SkillSoft Corporation
Analyst Brief: | Posted: 18 Aug 2009
Published:18 Aug 2009
Summary: In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff.
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Harnessing the Power of ITIL
sponsored by SkillSoft Corporation
Analyst Brief: | Posted: 19 Feb 2009
Published:01 Dec 2008
Summary: ITIL is quickly becoming the global standard in IT service delivery, and for good reason - it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with the business. Read this brief for advice on it's proper implementation.
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