CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
EZINE:
In this week's Computer Weekly, we reveal the technologies that IT buyers are spending their money on this year. The European CIO at PepsiCo explains how to make digital transformation go with a pop. And we look at the growing importance of cloud-to-cloud backup for data protection and resilience. Read the issue now.
EZINE:
In this week's Computer Weekly, as the FIFA World Cup opens in Qatar, we examine the cyber security threats from criminals targeting the event. We report from the Gartner Symposium on the latest predictions for enterprise software development. And we talk to the CIO of Kyiv City Council about managing IT in the shadow of war. Read the issue now.
EZINE:
In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.
PRODUCT OVERVIEW:
Automation is a top business initiative for 60% of organizations. In this product overview, discover 5 ways you can use Red Hat Ansible Automation Platform to simplify your company’s automation management efforts.
LANDING PAGE:
Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.
WHITE PAPER:
See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance.
EZINE:
In this month's CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now.
