Online Customer Support Software Reports

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS
sponsored by myDIALS Inc.
PRESENTATION TRANSCRIPT: This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

myDIALS Inc.

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Approaches to SAP HANA Adoption: ERP, Business Intelligence, and More
sponsored by Red Hat
EGUIDE: In this expert e-guide, we explore how organizations across a variety of industries are leveraging SAP's in-memory platform to enhance reporting, analytics, self-service BI, ERP transformation, mobility, and more. Discover which approach to SAP HANA – on premise, in the cloud, or via mobile apps – is best for you.
Posted: 28 Mar 2017 | Published: 17 Mar 2017

Red Hat

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

Secrets of Successful Self Service BI
sponsored by TechTarget Business Analytics
WHITE PAPER: In today's fast-paced atmosphere, consumers want their information to be available instantly. View this white paper to learn more about how you can give business users easy-to-use BI tools and let them complete their own data anaylsis and reports. Find out how you can provide BI teams the use of self-service applications by reading this resource.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

TechTarget Business Analytics

Red Hat JBoss Portal Platform: Our Value Proposition
sponsored by Red Hat
WHITE PAPER: Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.
Posted: 07 Jun 2013 | Published: 07 Jun 2013

Red Hat

Top 5 Considerations for Enabling Self-Service Business Analytics
sponsored by Dell Software
WHITE PAPER: This paper lists and explains the top 5 considerations for enabling self-service business analytics. Discover the type of software and amount of discipline necessary to make it happen.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

Dell Software

SQL Server Insider E-Zine – Volume 1: Is Self-service BI the Answer?
sponsored by Dell, Inc. and Intel®
EZINE: Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
Posted: 16 Nov 2010 | Published: 16 Nov 2010

Dell, Inc. and Intel®

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE: Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

BeyeNETWORK