Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013
Unified Communications
sponsored by CDW Corporation
WEBCAST:
Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010
The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019
Standards Processing: The Key to Simplifying B2B Integration
sponsored by IBM
WEBCAST:
See how streamlining data exchange with universal transformation of industry standards data simplifies B2B integration.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017
Minimize Risk and Strengthen Compliance in Data Exchange
sponsored by IBM
WEBCAST:
Are your files secured and reliable? Overcome security and compliance concerns with managed file transfer technology.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017
In Place Analytics for VSAM, ADABAS, DB2, IMS and more
sponsored by IBM
WEBCAST:
Hear about the latest QMF enhancements and experience a demonstration of the self-service Business Analytics feature.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017
Reduce Insider Threats Risk Through End User Empowerment
sponsored by McAfee, Inc.
VIDEO:
Employees are a giant risk to your most sensitive data. Reduce the risk by educating users on the three best practices.
Posted: 10 May 2017 | Premiered: 10 May 2017
Health Insurance Provider Transforms Their Data Platform
sponsored by IBM
VIDEO:
James Wade of Florida Blue discusses the solutions that helped reduce hold times and eliminate fraud.
Posted: 06 Apr 2017 | Premiered: 06 Apr 2017
The ROI of AppSec: Getting your Money's Worth from Your AppSec Program
sponsored by Veracode, Inc.
VIDEO:
This video will take a look at the real costs of fixing vulnerabilities and how to maximize the ROI of your application security program.
Posted: 17 Jan 2018 | Premiered: 17 Jan 2018
A Complete Paradigm Shift in Enterprise Storage
sponsored by IBM
WEBCAST:
It's time to get more value from your data storage solution. Answer these questions for a comparative cost of ownership.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017