WHITE PAPER:
See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
WHITE PAPER:
Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care.
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
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This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
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HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
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Download a copy of this 16-page guide to see how a cloud-native CMS can make content delivery faster and easier for the ultimate personalized experience.
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This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.
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Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
WHITE PAPER:
Read this paper for an evaluation of Hitachi Unified Compute Platform HC (UCP HC) hyperconverged infrastructure solution with a focus on assessing the performance and value of NVMe-based flash for business-critical applications and databases in the virtualized data center.
