ITSM White Papers

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ITSM White Papers (View All Report Types)

TeradiciAPEX™2800: Addressing the next VDI bottleneck sponsored by Teradici Corporation WHITE PAPER: Read this white paper to learn about an advanced solution that can mitigate the IT management challenges that virtual desktop infrastructure (VDI) can introduce. Posted: 29 Jun 2012 \| Published: 21 May 2013 TOPICS: Desktop Virtualization \| IT Infrastructure \| IT Management \| IT Service Management \| VDI \| Virtual Desktop Infrastructure \| Virtual Machine

Riding the Cloud To Improve Your Top- and Bottom-Line Economics sponsored by Cisco Systems, Inc. WHITE PAPER: Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer. Posted: 13 Jul 2012 \| Published: 30 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Asset Management \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services. Posted: 24 Jul 2013 \| Published: 24 Jul 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Cloud Computing \| Cloud Management \| Enterprise Systems \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| Security \| Systems Management \| Systems Operations

Leverage The Digital Edge: Solving Critical Digital Business Challenges Through Interconnection sponsored by Equinix WHITE PAPER: This paper describes new collaboration and business models, and explains how a new kind of architecture strategy empowers businesses to react in real time, adapt quickly to change, and leverage digital ecosystems to create new value and growth. Posted: 19 Jun 2017 \| Published: 19 Jun 2017 TOPICS: Architectures \| Cloud Computing \| Cloud Management \| IT Infrastructure \| IT Service Management \| Network Management \| Networking

Consolidation: The Foundation For IT and Business Transformation sponsored by ServiceNow WHITE PAPER: Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more. Posted: 19 May 2014 \| Published: 31 Jul 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

Transformative Service Management - Reinventing Service Management for the New Style of IT sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value. Posted: 26 Nov 2013 \| Published: 22 Oct 2013 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Systems

Make Group Policies Do More and Reach Further sponsored by Dell Software WHITE PAPER: This white paper introduces the latest desktop management platform that can help expand the benefits of Group Policy and overcome its various deficiencies. Explore the advantages it can provide and review the advanced features it offers. Posted: 25 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Configuration Management \| Desktop Management \| Desktop Virtualization \| Group Policy \| IT Service Management \| Virtual Desktop Infrastructure \| Virtual Machine

The Future of IT: From Chaos to Service Automation sponsored by ServiceNow WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success. Posted: 19 May 2014 \| Published: 19 May 2014 TOPICS: CIOs \| Cloud Computing \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Software as a Service

The Business Value of Adopting Advanced Support Tools and Utilities sponsored by Hewlett Packard Enterprise WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. Posted: 26 Apr 2012 \| Published: 01 Sep 2011 TOPICS: Business Process Management \| Business Process Outsourcing \| CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management

How modern custom applications can spur business growth. sponsored by ServiceNow WHITE PAPER: Access this resource to learn about an advanced platform for ITSM that can help you empower your end-users to build their own custom applications. Discover the key advantages this approach can offer to your IT shop, end-users, and business as a whole and explore various customer success stories from your peers. Posted: 24 Jul 2013 \| Published: 24 Jul 2013 TOPICS: Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Applications Management \| IT Service Management \| Systems Management