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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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In this resource, explore a series of hands-free devices that will enable your mobility initiatives to soar, truly enabling a productive workforce.
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The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
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Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
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Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
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As your mobile enterprise expands and devices grow more robust, security risks increase. With careful preparation, you can use the latest tools and expertise to protect your assets. Read this white paper to learn how to develop an enforceable mobile security policy for your organization.
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Discover the ins and outs of the Bring Your Own Device (BYOD) trend and why traditional mobile device management solutions are no longer sufficient. Also inside, learn a security strategy that will keep your enterprise protected.
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Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity. Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.
