WHITE PAPER:
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.
WHITE PAPER:
This resource offers guidance to help you navigate the business intelligence (BI) marketplace, and introduces a BI platform that can help meet your business needs. Also inside, find eight key motivators you should consider when choosing a BI tool.
WHITE PAPER:
This white paper discusses key capabilities needed in a value-added network (VAN) and what to look for in selecting your next VAN provider.
WHITE PAPER:
Approached correctly, procurement can be essential for driving value and competitive advantage. This guide reveals the results of a survey of 1,128 chief procurement officers (CPOs) regarding the key strategies that separate high-performing procurement organizations from the pack.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis.
WHITE PAPER:
Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression.
WHITE PAPER:
Access this white paper for an in-depth look at one platform that provides a modern system of engagement when it comes to supplier relations and supply chain management. Access now to see how ongoing activity monitoring can reshape how your operations function.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
Automating single-mainframe environments often requires time-consuming and cumbersome script-writing. This resource describes a strategy designed to quickly and easily replace manual methods of mainframe automation.
