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This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
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FlexNet Manager for SAP Business Suite optimizes the SAP system measurement and checks for potential license savings. By checking the usage of each individual license, it determines whether the correct license type was purchased for a given user and whether enough licenses are available. This removes the guess work and optimizes license allocation.
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In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management.
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This three page white paper provides you with four "must have" features to consider ensuring your backup and recovery solution provides the best data and system protection for any virtual environment.
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In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
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Uncertainty makes strategic planning complex. Removing uncertainty can create unlimited business value. There are solutions to help organizations overcome uncertainty and achieve results. Read this white paper to learn how to drive strategic planning with predictive modeling.
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Organizations that plan an information strategy, make realtime business analytics available to all levels of the organization, and architect an extensible information platform can generate more revenue, lower
costs, reduce risk, and predict future outcomes with greater confidence. Read this white paper to learn more.
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The biggest challenge for IT leaders today is making sure that projects are aligned with the strategic and financial goals of their organizations. Learn why implementing a project and portfolio management (PPM) approach could help simplify your objectives. Gain insight on PPM topics such as allocating resources, capacity planning and more.
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IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
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In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context.
