Unified Communications White Papers

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Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Changing the Conversation in the Workplace
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
Posted: 09 Feb 2012 | Published: 09 Feb 2012

Alcatel-Lucent Enterprise

Transforming Your Business with SharePoint Products and Technologies
sponsored by Microsoft
WHITE PAPER: Microsoft Office SharePoint Server 2007 is a business productivity server that brings information management & access, collaboration and people-driven processes into a typical work environment. This paper will show how people can benefit from the familiarity and consistency of a single environment for all their information and collaboration tasks.
Posted: 02 Apr 2009 | Published: 01 Apr 2007

Microsoft

Triumphing Over the Information Maze
sponsored by Microsoft
WHITE PAPER: This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
Posted: 15 Sep 2009 | Published: 15 Sep 2009

Microsoft

Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012

BlackBerry

Strategic, User-Driven, and Managed: The Future of Unified Communications and Collaboration
sponsored by Dimension Data
WHITE PAPER: This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Dimension Data

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified
sponsored by Aspect
WHITE PAPER: This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.
Posted: 10 Aug 2010 | Published: 10 Aug 2010

Aspect

Story of Voice Transformation
sponsored by AT&T Corp
WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Plantronics UC Toolkit Evolve FAQ
sponsored by Plantronics
WHITE PAPER: UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
Posted: 27 Apr 2011 | Published: 27 Apr 2011

Plantronics

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM