WHITE PAPER:
Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.
WHITE PAPER:
How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).
WHITE PAPER:
Since no two networks are exactly the same, no two network assurance programs will be either. Fortunately, PathView Cloud adapts to your needs, and provides a complete approach.
WHITE PAPER:
The Solaris OS is the strategic platform for today's demanding enterprise and is the only open operating system that has delivered proven results, running everything from mission-critical enterprise databases to high performance Web farms.
WHITE PAPER:
The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
WHITE PAPER:
This testing shows that deploying an OCS Consolidated Configuration as defined on HP BladeSystem and StorageWorks for 30,000 users with this profile should provide a very positive user experience.
WHITE PAPER:
So much is happening today to give you a chance to rethink your wireless architecture. Learn what to look for in a wireless architecture that not only provides the mobility and performance today’s applications need, but also lowers your costs of operations while increasing wireless security.
WHITE PAPER:
The goal of this white paper is to help customers begin to formulate an idea of the hardware design for their OCS 2007 deployments on the HP BladeSystem.
