Unified Message Systems Reports

Microsoft Teams vs. Zoom: Can Teams replace Zoom?
sponsored by Google
EGUIDE: Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Google

Best Practices for Assuring VoIP Performance
sponsored by AppNeta
WHITE PAPER: Since no two networks are exactly the same, no two network assurance programs will be either. Fortunately, PathView Cloud adapts to your needs, and provides a complete approach.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

AppNeta

Business-Grade Video Conferencing for SMBs
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel.
Posted: 17 May 2011 | Published: 12 May 2011

Polycom, Inc.

Unified Communications in 2018
sponsored by Cisco
EGUIDE: This e-guide explores the unified communications and collaboration (UCC) vendor market and how to best meet your business and end-user needs while taking a look at 5 UCC predictions in 2018.
Posted: 23 Jan 2018 | Published: 23 Jan 2018

Cisco

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage

Enterprise CIO Decisions Volume 8: Managing the Mobile Workforce
sponsored by TechTarget CIO
EZINE: There are plenty of business opportunities with mobile device and mobile workforce management, but also risks—unless IT leaders plan ahead now. Inside this e-zine, gain expert insight on mobile device management issues directly from your peers.
Posted: 22 Jun 2011 | Published: 21 Jun 2011

TechTarget CIO

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

5 Key Attributes That Define Next-Generation UCaaS
sponsored by Fuze
RESOURCE: Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.
Posted: 17 Feb 2021 | Published: 11 Mar 2020

Fuze

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

SIP Management: Top benefits and potential challenges
sponsored by Metaswitch Networks
EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks