Unified Message Systems White Papers

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How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Unified Communications and Team Collaboration: The Enlighten Response to Shadow IT
sponsored by Mitel Networks Limited
WHITE PAPER: Learn how to build a better unified communications and team collaboration (UCC) experience to overcome shadow IT.
Posted: 20 Mar 2018 | Published: 20 Mar 2018

Mitel Networks Limited

Best Practice Tips on Building a Unified Communications Business Case
sponsored by ShoreTel - OLD
WHITE PAPER: Unified communications (UC) is not so much a system as it is a way of thinking about the impact of the next generation of communications capabilities on businesses large and small. Use this guide to find the best UC solution for your organization, exploring the benefits and identifying the preferred modes and means of communication.
Posted: 16 May 2011 | Published: 16 May 2011

ShoreTel - OLD

Achieving New Productivity Gains Through Unified Communications and Collaboration Solutions
sponsored by HP & Intel®
WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

HP & Intel®

Business-Grade Video Conferencing for SMBs
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel.
Posted: 17 May 2011 | Published: 12 May 2011

Polycom, Inc.

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

The Power of In-Person Meetings
sponsored by Cisco
WHITE PAPER: View this comprehensive white paper that breaks down the top benefits of in-person meetings, and how businesses can still achieve the effects even with global colleagues, customers, or partners.
Posted: 23 Jan 2014 | Published: 23 Jan 2014

Cisco